Where Do I View and Buy Prints?
No problem, some websites can be confusing to navigate. For this site, go to: "SHOP ART (GALLERIES)" found in the main navigation links at the top of each page. Choose which gallery you would like to start exploring, or pull down on the "Shop Art (Galleries)" link for a drop-down list of all the galleries. We are here if you need any help; just send us a note. (Contact Page) Have fun and happy shopping.
What is your shipping Policy ?
FOR PRINTS: We will choose the most cost-effective shipping
carrier based on the items ordered and their destination. Shipping times
range from 1-7 business days. You will receive a tracking number as
soon as your order has been shipped.
SHIPPING PRICES are calculated based on your cart total as follows:
|Cart Total From||To||Standard Shipping*||2-Day Shipping*||Overnight Shipping*||International Shipping Charge*||HI &AK Standard Shipping||HI &AK 2-Day Shipping||HI &AK Overnight Shipping|
** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
- Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
- Crate for MetalPrints over 40x60 $20.00 (required)
Products over 40" long that are shipped flat may require freight shipping,
We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is charged full cost and sent via USPS.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations.
Please contact us with the details of what will be in the order and the address it will be shipped to. You can use the "Contact Us" navigation link at the top of the page.
Special 2021 Note: Right know, processing and shipping times are unpredictable due to our nation's crisis.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?We do not accept returns; all sales are FINAL. We
will provide a no charge replacement or refund for any quality issues.
We may request to have the presentation / order returned to us and would
provide a return shipping label. We do not provide a refund based on
customer preference. We will provide a refund or a no charge replacement
for any orders damaged in shipping. For a refund or replacement, please
We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination. If your prints arrive damaged, please keep all packaging and contact firstname.lastname@example.org with your order number for further instructions.
CAN I CANCEL MY ORDER?
All print sales are final. Unless your order has already gone into production, you may be able to cancel it if we act fast. Please contact email@example.com within a few minutes (10 min.) of ordering, for a chance we can cancel your order.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
WHO TO CONTACT?
You can reach out at any time by email at firstname.lastname@example.org
HOW CAN I KEEP UP WITH YOUR most recent photography?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by visiting the website or signing up for our newsletter! Please use the "Newsletter Sign-up" navigation link at the top of the page.
You can also follow us on our social media pages to see the most recent posting about our new work!